FAQs and answers about order process

• How do I create sample orders in the SPOD App?
• Order Information provided by SPOD
• How can I find the status of my order?
• Can orders be changed before shipping?
• Information on production statuses
• What do the issues in my order mean?

Production & Shipping

• Where can I find the SPOD LUCID-Number.
• What are SPOD's shipping times & prices?
• Is SPOD available in all countries?
• What are SPOD’s working hours?
• Where is my order produced?
• How are items packed/sent to customers?

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