As of the 22.06.2022, SPOD is using the new Fulfillment Order API from Shopify.
Here are some questions regarding that change. If your question isn't part of this list, please don't hesitate to contact our customer support : https://www.spod.com/contact-us.
How can I review the order before asking SPOD to fulfill it?
This option now lives within your Shopify Settings. To manual review your orders, go to your Shopify Admin:
- Click on Settings
- On the left menu, select Checkout
- Scroll down to Order Processing
- Under After an order has been paid, tick Don’t fulfill any of the order’s line items automatically.
This option is selected by default when creating your store.
Can I ask for fulfillment even if there are products that are not fulfilled by SPOD in the order?
Yes, you can. We will only receive the information for the product we can produce.
Can I ask for a partial fulfillment?
Yes, it is possible! However, please be aware that we will charge shipping on every partial orders.