SPOD's customer service team is working Monday through Friday with phone hours:

• US team: Monday - Friday 9 am - 6 pm (EST) under +1-724-832-6290
• EU team: Monday - Friday 9 am - 6 pm (CET) under +800-10 200 300

SPOD’s production facilities are usually open Monday through Friday, from 6:30 am to 11:30 pm (local time). Shipments are picked up daily by the carrier (times vary). During peak seasons we extend our production working hours as required. 

All SPOD’s North American sites and offices are closed on the following dates:

• January 16, 2023
• February 20, 2023
• April 7, 2023
• May 29, 2023
• June 19, 2023
• July 4, 2023
• September 4, 2023
• October 9, 2023
• November 11, 2023
• November 23, 2023
• December 22, 2023
• December 26, 2023

Our European facilities work on different schedules since all 3 productions are in different countries and have different holidays.